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.Management Sciences
A. testing
B. help line support
C. warranty work
D. complaint resolution
Explanation: External failure costs are associated with defects found after the product has been shipped to the customer.
Related Mcqs:
- Which technique is applied to ensure the continued evolution of legacy systems ?
- A. Forward engineering B. Reverse Engineering C. Reengineering D. Reverse Engineering and Reengineering...
- Reverse engineering is the last activity in a re-engineering project _____________________?
- A. True B. False...
- Selective retest techniques may be more economical than the “retest-all”technique.How many selective retest techniques are there?
- A. two B. three C. four D. five...
- What are the goals to gain Laboratory Accreditation ?
- A. Increase availability of testing services through third-party laboratories B. Increase availability of testing market to encourage development of software testing industry C. Reduce cost by increasing supply of testing services D. All of the mentioned...
- What is not included in prevention costs ?
- A. quality planning B. formal technical reviews C. test equipment D. equipment calibration and maintenance...
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