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.Management Sciences
Category: Management information system – MIS
Decision making process has been proposed by _______ in _______?
A. Henry Mintzberg, 1973
B. Herbert Simon, 1960
C. Blake Lves, 1955
D. Michael Hammer, 1975
When a bank offers web self-service for customers to answer their questions, the primary outcome is ___________?
A. adds value
B. manages risks
C. reduces costs
D. creates a new opportunit
Which of the following is the first phase of the Systems Implementation phase ?
A. conduct system test
B. build and test networks
C. prepare conversion plan
D. build and test databases
___________ details are given by Management to Marketing Service System?
A. Customer
B. Employee
C. Supplier
D. None of the above
Which of the following is included in the Office automation systems ?
A. Word processing
B. Electronic mail
C. Voice mail
D. All of the above
A list of the names of all customers who purchased only one product within a six-month period would be an example of a(n)______________?
A. detailed report
B. summary report
C. exception report
D. external report
A specification of how the user moves from window to window, interacting with the application programs to perform useful work is called_______________?
A. interface specifications
B. software specifications
C. user dialog
D. prototyping specifications
The task of establishing system improvement objectives is performed in which phase of systems analysis ?
A. problem analysis phase
B. logical design phase
C. scope definition phase
D. physical design phase
The cost of information can be ___________________?
A. Costly
B. Valuable
C. Processing
D. None of the above
To improve the performance of a business process, which of the following is most relevant ?
A. Input
B. Processing
C. Control and feedback
D. All of the above
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