Which of the following refers to the expenses that a customer incurs in lost time and expenditure of resources when changing from one seller to a competing seller ?

Related Mcqs:

Which of the following phases identifies and expresses requirements, prioritizes requirements, updates project plan, and communications the requirements statement ?

A. logical design phase B. decisions analysis phase C. problem analysis phase D. none of the above...

Which of the following should be represented on an information flow diagram ?

A. Entity B. Source C. Process D. Attribute...

The ___________ information required by the functional head in conducting the administration and management of the function?

A. Operational B. functional C. decision support D. knowledge...

A turnaround output is an example of_______________?

A. internal output B. external output C. summary output D. exception output...

Which one of the following is not a business driver for an information system ?

A. business process redesign B. knowledge asset management C. proliferation of networks and the Internet D. security and privacy...